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Invoicing, Collections, and Accounts ReceivableA vital part of any business is cash flow. Are you receiving payments in timely manner for all the work you've done? Unpaid and late payments directly reduce your profits. Busy Bee Virtual Assistance can help improve your cash flow by handling your invoicing and collections. We can make sure invoices go out in a timely manner, track past-due accounts, and make reminder calls when payment is not received in your specified time frame. The first call is simply a gentle reminder that their bill is due, in case it has been overlooked. All calls are human dialed so when your debtor answers the phone a Busy Bee Virtual Assistant is there to talk to them for you. We follow up with statements and past-due calls as needed. If there is no payment on the account after a time of your choosing, the bill is considered uncollectable and may need to be given to a credit bureau or "hard" collection agency. Our experience has been that the"gentle reminder" approach to bill collecting, with options to set up payment arrangements, yields excellent results when used consistently and immediately for the first three months after credit is extended. Uncollectable bills should be directed to collection agencies/bureaus selectively because they typically charge 40% of any funds collected, and offend the debtor. Many collections agencies now use predictive dialers to reach debtors. Unfortunately, most debtors will hang up immediately upon a few-second delay getting a human on the line, or on the automated voice that informs them that there is no one to handle their call, but would they hold. The hidden message behind this is that the caller does not believe the other person's time is important. Now, not only do you have someone owing you money, they are annoyed with the obvious disregard for their valuable time as well. By simply having a real human being dial the phone, we increase our chances of speaking with the person we are trying to reach. By having Busy Bee Virtual Assistance handle your invoicing and collections you can be sure that your invoices and statements will go out on time, and you'll save money on collection costs. What do you have to lose? Contact Busy Bee Virtual Assistance today for rates and further information. Don't let another day go by without taking steps to improve your cash flow and turn your accounts receivable into money in the bank. |
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